Privacy Statement

Privacy Policy

Effective Date: 4th November 2025
Data Controller:
Beverley Anne Freeman
Email: beverleyannefreeman@live.co.uk
Website: www.khubahealth.com

1. Introduction

This Privacy Policy explains how I, Beverley Anne Freeman, collect, use, and protect any personal information you provide when using my professional services. I am fully committed to maintaining your privacy and ensuring that your personal information is protected in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

From time to time, this policy may be updated. Please check this page occasionally to ensure you are happy with any changes.

2. Purpose of Processing Client Data

To provide you with the most effective and appropriate therapy or coaching service, I may need to collect and retain certain personal and sensitive information. This information helps me understand your individual circumstances and offer tailored support for your wellbeing, health, or spiritual development.

3. Lawful Basis for Processing

The lawful basis under which I collect and process your data is Legitimate Interests — meaning I need this information to provide you with professional services safely, effectively, and responsibly.

4. Information I Collect

I may collect the following information from you:

Name, address, date of birth, and contact details
Relevant medical history and health information
Personal background, lifestyle factors, and goals discussed during sessions
Session notes (kept in brief bullet-point form)

This information is gathered directly from you during consultation and session work.

5. How I Use Your information

Your personal information is used solely to:

Provide professional therapy, coaching, or consultation services
Make suitable recommendations regarding your wellbeing
Manage appointments, communication, and follow-up care

Your data is not shared with any third party unless required by law or with your explicit consent.

6. Data Retention

In accordance with professional insurance guidelines:

Adult records are retained for a minimum of seven (7) years following your last session.
For minors, records are retained until seven (7) years after reaching the age of 18.

After this period, your records will be securely destroyed.

7. How I Protect Your Data

I keep paper-based records only, stored in a locked cabinet to which only I have access.
I do not store personal client records electronically.
If your mobile number or email address is stored temporarily for appointment purposes, it is deleted once sessions are complete.
I do not send personal or sensitive data via email or text.
Communication is limited to scheduling, confirmations, or agreed follow-up information.

8. Your Rights Under GDPR

You have the following rights regarding your personal data:

Right to be informed – how your data is collected and used.
Right of access – to request a copy of information I hold about you.
Right to rectification – to correct inaccurate or incomplete information.
Right to erasure – to request your information be deleted (subject to legal and insurance retention requirements).
Right to restrict processing – to limit how your information is used.
Right to data portability – to receive your information in a format you can share with other providers.
Right to object – to the use of your information in certain ways.
Right to complain – to the Information Commissioner’s Office (ICO) if you believe your data is being misused.

Full details of these rights are available at:
https://ico.org.uk/your-data-matters

9. Your Consent and My Rights

If you do not wish me to hold the information required to provide safe and effective treatments, I may be unable to offer my services. Certain records must be retained for legal and insurance purposes even if you request deletion before the end of the retention period.

10. Copyright Notice

Privacy Statement

Privacy Policy

1. Introduction

3. Lawful Basis for Processing

4. Information I Collect

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